Best Doctors is part of the Teladoc® family of brands, providing the right care when you need it most.
Below are some of the most frequently asked questions from individuals who have questions about Best Doctors.
Best Doctors is a health benefit that provides you with access to the best medical minds in the world. It is offered by your employer or health plan to bring you the best possible medical advice so that you and your family members can make medical decisions with confidence. It is 100% confidential and provided at no cost to our members.
No. Best Doctors is either included in an employee’s benefits package at no charge or is part of the member’s health insurance policy. Any additional tests or services that may be required based on the Best Doctors recommendation are covered according to the provisions of the member’s health plan.
No. Best Doctors is either included in an employee’s benefits package at no charge or is part of the member’s health insurance policy. Any additional tests or services that may be required based on the Best Doctors recommendation are covered according to the provisions of the member’s health plan.
Best Doctors provides services for a wide range of medical conditions. They can include everything from sports injuries and pregnancy complications to chronic diseases and life-threatening illnesses.
No. You contact Best Doctors and we’ll handle everything for you. All your contact with Best Doctors is over the phone or the Internet. You do not need to travel or contact your doctor(s) to obtain records, images or other information related to your case.
No. You remain in full control of your health care decision making. The information you receive from Best Doctors is intended to help you make informed decisions regarding your diagnosis and/or treatment plan.
Best Doctors physicians include the world’s top medical specialists. They are selected by other doctors through a comprehensive review process. Best Doctors surveys doctors to find out which doctors they trust most. Every doctor in the survey is asked, “If you or a loved one needed a doctor in a certain specialty, who would you choose?” Doctors cannot pay to be included on the Best Doctors list or nominate themselves for consideration.
Best Doctors shares its expert’s findings with you first — and only with you. Then Best Doctors will share the expert’s report with your treating doctor with your authorisation. We will not share the report without your consent. Our goal is to provide useful information so that you and your doctor can make more informed decisions together regarding treatment.
Most doctors find that collaboration with other experts is very helpful, especially in complex situations. Best Doctors enables doctors to collaborate in a new way.
Not at all. Treating doctors who have worked with Best Doctors appreciate having access to respected experts in their field of practice. They also gain access to information regarding innovative diagnostic and treatment protocols that might not be available in their local communities.
Best Doctors complies with all relevant state, national and international laws and regulations related to patient privacy. Unless required by law, your specific name and medical information will NOT be shared with anyone, including your insurance company or treating doctor, without your written consent. On occasion, we may use de-identified information to help us improve the Best Doctors program.
No. Participation is completely voluntary.
You’re eligible for Best Doctors if you are covered by an insurance policy that includes Best Doctors services. Please speak with your insurance company representative to find out more.