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FAQ

FAQ for Organizations

Below are some of the most frequently asked questions from the organizations who are considering Best Doctors.
Please contact us if you need any further information.

 

Who offers Best Doctors?

Best Doctors is a benefit provided by companies as part of their employee benefits package. It is also offered by health plans as a policyholder benefit.

What is Best Doctors and what services does Best Doctors provide?

We bring together the best medical minds in the world to help people get the right diagnosis and treatment.

Why do organizations offer Best Doctors?

Because they recognize the challenges and stresses that can occur when someone is uncertain about a medical diagnosis or treatment plan. Best Doctors helps people make medical decisions with confidence and ensures that they are getting the right care. It supplements the work of the member’s own doctor(s) and does not replace it.

With Best Doctors, members can be sure their diagnoses and treatment plans are right – and they can be confident they’re making the right decisions about their health.

How does Best Doctors maintain member privacy?

Best Doctors complies with all relevant state, national and international laws and regulations including the U.S. Health Insurance Portability and Accountability Act (HIPAA) of 1996. To read the Best Doctors Privacy Policy, click here. Unless required by law, the member’s specific name and medical information will NOT be shared with anyone, including the member’s employer, without the member’s written consent. On occasion, we may use de-identified information to help us improve the Best Doctors program.

Who are the experts who review cases?

Best Doctors conducts an ongoing poll of physicians to identify the highest quality providers. It is the largest, ongoing peer survey in the medical industry. Specialists are typically affiliated with world-renowned hospitals throughout the world. For each case, Best Doctors identifies the expert(s) from the network best qualified to work on the member’s case. Further, Best Doctors is never constrained by a set “panel” of doctors. Doctors cannot pay to be included on the Best Doctors list or nominate themselves for consideration. At present, the Best Doctors database includes over 50,000 physicians worldwide representing more than 450 medical specialties and subspecialties.

 

Any unanswered questions? Contact us!

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If Best Doctors is not available and your company representative or health plan sponsor is interested in finding out more, please contact us here.

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