NONDISCRIMINATION AND ACCESSIBILITY NOTICE

BEST DOCTORS NONDISCRIMINATION AND ACCESSIBILITY NOTICE

Best Doctors complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national original, age, disability, or sex. Best Doctors does not exclude people or treat them differently because of race, color, national original, age, disability, or sex.

Best Doctors:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as written information in other formats (large print, audio, accessible electronic formats, other formats);
  • Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact Vice President of Operations at 617-226-3652 or speak with your Member Advocate.

If you believe that Best Doctors has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Legal Department, Best Doctors, Inc., 60 State Street, Suite 600, Boston, MA 02109, Fax number 617-391-6473; legalnotices@bestdoctors.com. You can file a grievance by mail, fax, or email. If you need help filing a grievance, Best Doctors’ Vice President of Operations is available to help you. You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint portal available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: US Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD). Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.