Turn to Best Doctors for an expert second opinion or support when you’re faced with a difficult treatment decision.
What kinds of medical diagnoses qualify for the program?
Typical situations include individuals who recently received a diagnosis for a serious medical condition about which they are unsure, or who are faced with a difficult decision regarding treatment. Best Doctors does not deal with behavioral or mental health issues, or provide consulting services for occupational illnesses (i.e., Workers Compensation).
How long does the process take?
It depends on the complexity of the case and how quickly your physician responds to the request for medical records. It could take two to eight weeks.
Do I have to follow the Best Doctors recommendations?
No. The information provided is intended to help you and your physician make informed decisions regarding your treatment.
How does Best Doctors work with my physician?
After discussing their findings with you, Best Doctors will share the report with your treating physician if you authorize it. The goal is to provide useful, actionable information so you and your physician can make more informed decisions together regarding treatment.
Can Best Doctors help if my physician tells me I need to have a significant medical procedure right away?
The Best Doctors analytic process is not an option in such cases. They may, however, be able to provide you with questions to ask before you proceed with treatment. Once your condition is stabilized, Best Doctors can evaluate your case for future treatment options.
Does Best Doctors talk to anyone at my health plan?
At your request, Best Doctors can release your report to the appropriate individuals involved with your care (for example, a health plan case manager).
How is my privacy maintained?
Reporting of information adheres to strict Health Insurance Portability and Accountability Act (HIPAA) privacy laws. Your name and specific medical information will not be shared with anyone — including Boeing — without your written consent. Only de-identified and aggregate information will be used for program evaluation and improvement purposes.
Who are the doctors used by Best Doctors?
They are best-in-class medical specialists selected by their clinical peers. Best Doctors identifies the expert(s) best qualified to work on your case.
Do I pay anything to participate in the program?
No. Boeing funds the program. Charges for additional tests or other services that you receive as a result of a Best Doctors recommendation are paid according to the provisions of your health plan.
Complete the following form to request a consultation. Have a question? Call Best Doctors at 877-284-2322.
Call and explain your case in confidence to a Best Doctors Member Advocate at 877-284-2322, or complete the contact form.
With your consent, our medical team collects all your records, images and tests. Then we match your case to the best medical expert.
The medical expert reviews your case in detail and issues a report with diagnostic and treatment recommendations.